Return Policy

If you are not 100% satisfied, merchandise can be returned for credit or refund within 30-days of purchase. We will accept returns within 30 days of the original ship date (regardless of when you actually took delivery of the product) providing the product is in NEW and sellable condition. Customers pay for shipping back to Becoming Nana with the original invoice enclosed.

Due to manufacturer's policies, certain items sold on our website may only be returned directly to the manufacturer. Such items are so marked on the website.

Return Policy for Personalized Items

Sorry, no returns on opened personalized items. Those are final sales.

Defective Returns

Items that have a manufacturer's defects may be exchanged for like products or money back.

Refund Policy

Money back guarantee on all products providing the returned item is in NEW and sellable condition. Customers pay for shipping. Returned item must be postmarked within 30 days of original ship date (regardless of when you actually took delivery of the product). Please enclose the original invoice.

Contact customer service with any questions about our practices.